FAQs

Question: Do you ship worldwide?

Answer: Yes. We are able ship to all areas worldwide EXCEPT for: Cuba and most parts of Africa (we ONLY ship to South Africa).

Question: How do I order?

Answer: Simply select your item, click the "Add To Cart" button, and then go to your cart:

After that, please click "check out", and fill in your details.

Question: Can I trust this website?

Answer: We are committed to ensure 100% purchase protection for your shopping done on our website. We use Stripe as our payment processor. Stripe processes payments for millions of customers in 120 countries around the world. 

Question: How can I pay?

Answer: All international credit/debit cards accepted. Payments for Geardurr are made & Secured by Stripe.

Question: Are my payments secure?

Answer: Yes, it's 100% Secured.

We do not share any information we collect through orders or contact inquiries. The information is solely used to complete your order or respond to your inquiry.

Question: How long does shipping take?

Answer: We take about 2-7 business days to create apparel products (t-shirts ,Leggings ,etc.) and 2-5 business days for non-apparel (posters ,mugs ,etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. 

Shipping speeds:
USA: 4-10 Days.
International :7 -21 Days .

Question: How do I receive multiple item order?

Answer: In order to expedite delivery of your order, we may ship items at different times from different shipping centers. Our goal is to get you your order as fast as possible!

Question: Where do you ship the items from?

Answer: Our supplier base is extensive as is our worldwide shipping possibilities. Depending on the product and destination, our products will be shipped from either Asia or North America.

Question: I've put a wrong shipping address and/or picket a wrong size/variant! Can I change it?

Answer: If this happens to you, email us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.

Question: What if I don't receive my item? Do you guarantee delivery?

Answer: We 100% guarantee delivery of every item! If you do not receive your order within the delivery window, simply contact us at Sales@Geardurr.com and we will get you taken care of!